Privacy Policy

How Inspire Marketing collects, uses and protects information on our website, in our services and in our Meta app (“Inspire Connect”).

Effective date: 4 November 2026

1. Information we collect

Contact details you give us: name, business name, email, phone number and address.
WhatsApp Business Platform data, when a business connects its account to our app through Meta’s Embedded Signup: WhatsApp Business Account ID, phone number ID, business display name, access tokens issued by Meta, message templates, message status updates, and the content of messages sent and received through the connected number.
Website usage data: basic technical logs such as IP address, browser type and pages visited.

2. How we use information

To set up and run the WhatsApp, ERP, website and marketing services our clients ask for.
To send and receive WhatsApp messages on behalf of a connected business, and show those conversations in that business’s own software.
To manage message templates and check delivery status.
To provide support, keep our services secure and meet legal requirements.

We do not sell personal information. We do not use WhatsApp message content for advertising, and we share it only with the business that owns the conversation, Meta Platforms (which operates WhatsApp), and service providers we need to run the service, such as our hosting provider.

3. Who owns the data

Each business that connects its WhatsApp number remains the owner of its number, its WhatsApp Business Account and its customer conversations. We process this data only on that business’s instructions. Messages are stored in the business’s own systems; our app does not keep a separate copy of message content.

4. Storage and security

Data is stored on secure servers with access limited to authorised people. Access tokens are stored in encrypted form where possible and are used only to call Meta’s official APIs.

5. How long we keep data

We keep data only while the service is active, or as long as the law requires. When a business disconnects its account or ends the service, we delete the related tokens and data within 30 days, unless the law requires us to keep it longer.

6. Your rights

You can ask to see, correct or delete your personal information. See our Data Deletion Instructions or write to info@inspiremarketing.in.

7. Meta and WhatsApp

When you use WhatsApp, Meta’s own terms and privacy policy also apply. WhatsApp is a trademark of Meta Platforms, Inc. Inspire Marketing is not affiliated with or endorsed by Meta.

8. Changes to this policy

We may update this policy. The updated version will be posted on this page with a new effective date.

9. Contact

Inspire Marketing, Ward No 7, Alampur Peth, Opp Tippu Circle, Ilkal, Bagalkot, Karnataka 587125, India
Email: info@inspiremarketing.in · Phone: +91 97435 50498